Privacy Policy

This Privacy Policy explains how PimSpace Pty Ltd collects, uses, and protects player information on TaleSprout (talesprout.online) for gamers worldwide.

1. Overview & Entity Scope

This Privacy Policy applies to TaleSprout (talesprout.online), a global web gaming portal and player account platform published and operated by PimSpace Pty Ltd ('PimSpace', 'we', 'us', or 'our').

TaleSprout connects players and games worldwide within the PimSpace ecosystem, enabling seamless account linking, cross-portal progress tracking, verified leaderboard score submissions, and consistent player identity across games.

By accessing or using TaleSprout, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Account Credentials: When you create a player account, we collect your email address and display name. Passwords and authentication tokens are cryptographically hashed and never stored in plain text.

Linked Portal Identities: When you link third-party game portals (e.g., Poki, CrazyGames, GamePix) or connected web games to your account, we store provider names, player display names, avatar URLs, provider user IDs, and verification timestamps.

Gameplay & Leaderboard Activity: When participating in games connected to TaleSprout, we record score submissions, run durations, game slugs, leaderboard keys, timestamps, and ranking statistics to maintain accurate worldwide leaderboards.

Technical & Diagnostic Data: We collect standard request logs, device/browser information, IP-derived country region for server routing, session expiration markers, and rate-limit diagnostics to secure the platform.

3. Information We Do NOT Collect

We do NOT collect precise GPS location tracking.

We do NOT access your personal contacts, photos, camera, or microphone.

We do NOT collect advertising identifiers or track your browsing activity across unrelated third-party websites.

We do NOT sell, rent, or trade your personal information to advertisers or data brokers.

4. How We Use Information

To operate the global TaleSprout portal, manage player account sessions, and present account state.

To link game progress securely across supported portals and return players to originating games.

To submit, validate, aggregate, and render global leaderboard scores while enforcing fair play.

To process transaction status for any current or future premium entitlements or subscriptions.

To detect fraud, prevent abusive score manipulation, resolve support requests, and comply with legal obligations worldwide.

5. Purchases, Subscriptions & Payment Data

If you purchase premium portal features or subscriptions, payment processing is handled entirely by authorized third-party payment platforms (such as platform stores or web payment gateways).

PimSpace Pty Ltd does not directly process or store raw payment card numbers. We receive only transaction confirmations and entitlement status necessary to unlock features for your account.

6. Global Data Transfers & Security

Because TaleSprout serves players worldwide, your information may be processed and stored on secure cloud servers located outside your home country.

PimSpace Pty Ltd enforces server-side proxy lookups, strict return-origin validation, and encrypted database infrastructure to protect account data.

While we take strong precautions to safeguard your data, no online transmission is 100% secure. We encourage players to use strong credentials and keep device access secure.

7. Children's Privacy & Age Eligibility

TaleSprout is intended for general audiences aged 13 and above (or the minimum age of digital consent required in your jurisdiction). Users under 18 must have parent or legal guardian permission.

We do not knowingly collect personal information from children under 13 without appropriate parental consent. If you believe a child provided personal information without permission, please contact us immediately.

8. Your Rights & Data Choices

You may sign out, manage, or unlink third-party portal identities from your account page at any time.

Depending on your region, you have the right to request access to, correction of, or complete deletion of your personal data held by PimSpace Pty Ltd, subject to legal and security retention obligations.

To submit a data access or deletion request, please contact PimSpace Pty Ltd at support@pimspace.com.

9. Policy Updates

PimSpace Pty Ltd may update this Privacy Policy from time to time as TaleSprout, backend infrastructure, and global features evolve. The 'Last updated' date at the top of this page reflects the latest revision.